Welcome to our refunds and returns policy page. At WPmayya, we are committed to providing quality service and customer satisfaction. This policy has been designed to inform you of your rights and the procedures to follow in the event of necessity.
Non-reimbursable benefits
All our services are tailor-made to meet the needs of our customers. Due to the personalized nature of our services, we cannot offer refunds for services already provided, except in the event of non-compliance with the agreed terms.
Cancellation policy
You may cancel your subscription at any time without notice or justification. Cancellation will be effective at the end of the current subscription with no renewal. You retain the benefit of our services until this date.
Repayment terms
A refund is possible in circumstances where the service becomes impossible to provide:
major technical failures on our part, force majeure events, non-compliance by the customer with the preconditions or incompatibility with the customer’s website, if our service is impossible to provide, you will be reimbursed.
Claim procedure
To request a refund, please contact our customer service department by e-mail at contact@wpmayya.com. Please provide details of your request and any relevant documentation.
Refund terms and conditions
Once your refund request has been approved, we will endeavour to process your refund within 5 working days. The refund will be made according to the original method of payment used for the purchase, unless you indicate otherwise.
Exceptions and limitations
Please note that certain exceptions and limitations may apply to our refund policy. This may include administrative charges or penalties for failure to comply with agreed contractual terms, which would be your responsibility.
Contact
If you have any questions about our refunds and returns policy, please do not hesitate to contact our customer service department. We are here to answer your questions and help you solve any problems you may have with our website or services.